Partial COD - Frequently Asked Questions
+
Partial COD allows you to pay only a part of your order amount now and pay the remaining balance at the time of delivery.
+
1. Select Partial COD during checkout.
2. Pay the advance amount online.
3. Pay the remaining amount when your order is delivered.
2. Pay the advance amount online.
3. Pay the remaining amount when your order is delivered.
+
The advance payment amount depends on the order and platform rules. Example: If your order value is ₹50,000 and advance payment is 20%, you pay ₹10,000 now and ₹40,000 on delivery.
+
The remaining balance is payable at the time of delivery.
+
Yes, once your advance payment is successfully completed, your order gets confirmed.
+
Yes, eligible users can choose either Full Payment or Partial COD during checkout.
+
No, the payment mode cannot be changed after order placement.
+
No. Partial COD may be available only on selected products, brands, sellers, delivery locations, or specific cart values.
+
If your order is eligible, you will see the Partial COD option on the Product Page, Cart Page, or Checkout Page.
+
Usually no extra charges apply unless specifically mentioned during checkout.
+
Coupon and discount eligibility depends on current offers and platform rules. Applicable offers will be shown during checkout.
+
You can usually pay using UPI, Debit Card, Credit Card, Net Banking, Wallets, or other available payment methods.
+
The remaining amount is payable at delivery as per the courier partner's available payment methods.
+
No, delivery will be completed only after full COD payment is made.
+
If COD is not paid at delivery, the order will be cancelled or returned, and the advance payment will be refunded as per policy.
+
Go to My Orders > Order Details to view Paid Amount, Pending COD Amount, and payment status.
+
Yes, order cancellation depends on order status and applicable cancellation policy.
+
The advance payment will be refunded as per ShopZop’s cancellation and refund policy.
+
Yes, returns are subject to the applicable return policy for the purchased product.
+
Refunds are processed based on order status and policy. Total refundable amount (advance payment + COD amount, if applicable) will be processed via bank transfer.
+
Yes, bank account details are required in all refund cases to process refunds via account transfer.
+
Partial COD helps reduce upfront payment burden, improves cash flow, and allows you to pay the balance at delivery.
+
Yes, advance payments are processed through secure and trusted payment gateways.
+
Partial COD is ideal for bulk buyers, business customers, and users who prefer lower upfront payment.
+
You can contact ShopZop customer support through app chat, website help section, email, or customer care number.